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1
A Three-Tiered Evaluation Approach for Interactive Spoken Dialogue Systems
Stibler, Kathleen
;
Denny, James
In: DTIC (2001)
Abstract:
We describe a three-tiered approach for evaluation of spoken dialogue systems. The three tiers measure user satisfaction, system support of mission success and component performance. We describe our use of this approach in numerous fielded user studies conducted with the U.S. military. ; The original document contains color images.
Keyword:
*SPEECH
;
INTERACTIONS
;
Linguistics
;
SPOKEN DIALOGUE SYSTEM
;
SPOKEN LANGUAGE SYSTEM
;
TEST AND EVALUATION
;
USER NEEDS
;
Voice Communications
URL:
http://oai.dtic.mil/oai/oai?&verb=getRecord&metadataPrefix=html&identifier=ADA460931
http://www.dtic.mil/docs/citations/ADA460931
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